- Turn on the Dell computer.
- At the Dell logo screen, press the F12 key several times to enter the 'One-time Boot Menu'.
- Use the arrow keys to select Diagnostics and press the Enter key on the keyboard.
- Follow the on-screen prompts and respond appropriately to complete the diagnostics.
- If the test passes, the hardware devices are working correctly.
- If the test fails, write down any error codes and validation codes.
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📶 Please note that these diagnostic tests must be run offline, as they will test the internal hardware of your device.
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For more information, see Dell's help article here: dell.com/support/kbdoc/en-uk/000179493/dell-diagnostic-tools-to-diagnose-and-fix-hardware-problems-on-your-dell-pc-tablet-or-servers