If your printer isn’t working, you may need to install or reinstall the driver.

Step 1: Ensure the printer is added in Settings

• Go to Settings > Devices > Printers & Scanners
• Check if the printer is listed if not:
• Click Add a printer or scanner

Step 2: Check the printer

• Ensure it's powered on
• Check the cables or WiFi connection
• Restart both your PC and printer

Step 3: Install printer driver

Identify your printer model

• Check the label on the printer (e.g. HP LaserJet, Canon Pixma)

Download the driver

• Visit the manufacturer's website
  • HP
  • Canon
  • Epson
• Search for your printer model
• Download the latest driver for your version of Windows

Install the driver