1. Ensure the printer is present in Settings
- Go to Settings > Devices > Printers & Scanners
- Check if the printer is listed if not:
- Click Add a printer or scanner
2. Check the printer itself
- Ensure it's powered on
- Check its cables or wireless connection
- Shut down your PC, turn off the printer, turn the printer back on, turn your PC back on – in this order
3. Install printer driver
- Identify your printer model
- Check for any label on the printer (e.g. HP LaserJet, Canon Pixma, Epson EcoTank)
- Download the driver
- Visit the relevant manufacturer's website (e.g. HP, Canon, Epson)
- Search for your printer model
- Download the latest driver for your Operating System
- Install the driver
- Open/run the downloaded driver/installer
- Follow the on-screen instructions
- Restart your computer if prompted