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⚠️ Please note that this will remove all data on the PC and this process cannot be undone.
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- Click the Start menu and open Settings
- Navigate to Update & Security (on Windows 10) or System (on Windows 11)
- Click Recovery
- Click Reset PC under the Reset this PC section and click Get Started
- Choose an option:
Keep my files: Removes apps and settings but keeps your personal files.
Remove everything: Erases all personal files, apps, and settings
(We recommended choosing Remove Everything if you are giving the laptop away or selling it)
- Follow the remaining on-screen prompts to reinstall Windows and let the process finish.