You can securely and safely report Junk and Phishing emails from within Outlook. This is helpful for not only your own mailbox but also to protect your colleagues and entire organisation. This process also ensures that your report is received and dealt with, as forwarding a malicious email is dangerous and should not be done (and could mean that it isn't actually received for review and processing).

<aside> ⚠️ Please do not forward suspicious email messages. Either they will not be delivered (as they will be recognised as spam/phishing) and therefore they will not be reported. Or they could do further damage at the recipient end.

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Reporting an email in this way does following automatically:

• Reports the message to Microsoft for improving spam detection across their ecosystem
• Notifies us for improving spam detection and for blocking the sender/source across your organisation
• Quarantines the message from your mailbox
• Prevents the same message and/or sender reaching others at your organisation in future
• Reduces the risk of attack from the same origin across your organisation.

<aside> ℹ️ This is available in Outlook desktop applications, Outlook mobile apps, and Outlook Web App (OWA). This is possible if your organisation has enabled this process and/or we have set it up

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Outlook desktop application

If you open a message in Outlook, you will find a new option to the far right of the toolbar, which is called Report Message. Please click this and choose an appropriate option – either Junk or Phishing.

Please note that you must be viewing the message itself to see this option, not looking at a mailbox view or list of messages.

Outlook on the web (Outlook Web App / OWA)

When viewing a message, please click the three horizontal at the far right of the head of the email, click Report Message and then choose an appropriate option.